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Tech Entrepreneur Robert Deignan Shares Five Trends Coming Down The Pike

Businessman Robert Deignan is an expert when it comes to the technology industry. He is a co-founder of Florida-based ATS Digital Services and its CEO. He has been in the technology industry for the past 25 years and has been a top executive at three separate firms including iS3. He recently wrote about five broad technology trends he sees currently developing.

He sees big growth in artificial intelligence and it being used in practical ways. According to Robert Deignan AI was created way back in 1950. In the intervening years, further development of this type of technology was sporadic but it has been really gaining steam this decade. He says the infrastructure is now much vaster because far more data can be stored than in years past.

Robert Deignan has also been following voice recognition software. This is an increasingly common way to interface with a device. You can talk to the device, it will interpret your question, and provide you with an answer to your query. He expects this technology to be used in even more ways in the future.

5G is the next version of mobile networks. It will provide amazingly fast internet speeds for mobile devices. Robert Deignan says that this technology makes exchanging information between devices and towers far more efficient. a device on a 5G network will be able to process data somewhere between 10 and 100 times faster than 4G technology.

He also sees transportation being transformed by automation. Driverless cars are becoming increasingly viable as a technology. Robert Deignan says that driverless cars will become a service rather than something you go out and purchase. It’s going to a company like Uber that owns the cars and consumers just rent them for trips.

The last big technology trend he sees is virtual reality digitization. He says people will be able to shop online while still getting the in-store experience with this technology. In the years ahead consumers will be able to look at, touch, and smell what they want to buy online just like they were at the mall.

http://www.atsdigitalservices.com/

The Professional Journey and Accomplishments of Robert Deignan

Robert Deignan, since graduating from Purdue University in 1995, has been a leader in the technical customer service industry. While at Purdue, he received a Bachelor’s of Science in Organizational Leadership, and has gone on to establish two different companies, Fanlink Inc, and his current firm ATS Digital Services.

Robert Deignan noticed an increasing need in thousands of businesses for competent and high-performing customer service agents, both over the phone and through remote screen-sharing. Using his education and experience, he joined iS3 Inc as Executive Vice President in 2002. iS3 Inc is a software company that develops digital security solutions for different companies, and also provides customer support concerning the security systems for these companies.

Now with extensive experience in digital security, Mr. Deignan co-founded ATS Digital Services in 2011, and now serves as the CEO for the firm. Recently, ATS has been noted as the first call center certified by AppEsteem, a company founded by cybersecurity veterans from Microsoft. AppEsteem, based on input from government regulations, security firms, consumer groups, and others, certifies third party apps and related services. AppEsteem states that for too long, too many customers have been subjected to subpar customer service experiences, especially in call centers. However, ATS Digital Services has met all 39 criteria to become certified as a provider of premium support services to consumer software applications.

However, Robert Deignan is not just interested in cybersecurity and customer service, he is also an avid angler and has competed in multiple fishing tournaments. In 2016, Robert participated in and won the 79th annual Silver Sailfish Derby along with his team, Team Liquid.

Robert Deignan has been a successful businessman and entrepreneur since his days in Purdue University, and has now founded multiple companies, including the premier call center and customer service firm, ATS Digital Services. With his focus on providing the best customer service in the digital realm, he hopes to continue to expand his business and make sure customers are getting the best technical support possible.

http://thecoastalstar.com/profiles/blogs/on-the-water-team-liquid-snags-last-minute-catch-to-win-79th-sail